Terms & Conditions myonegold – Complete Platform User Guide

1 Acceptance of Terms & Conditions

Welcome to myonegold. This Terms & Conditions document constitutes a legally binding agreement between you ("User") and myonegold ("Platform", "we", "company"). By accessing, registering, or using any part of the myonegold platform — whether through the website at myonegold.win or our official mobile app — you automatically agree to be bound by all terms, conditions, policies and guidelines contained in this document.

If you do not agree with any part of these terms, you are advised not to use our platform. Continued use following any amendment to the terms is considered acceptance of those changes.

2 User Eligibility

To use the myonegold platform, you must meet all of the following eligibility requirements:

• Age at least 18 years of age at the time of registration and on an ongoing basis.
• Being an individual with full legal capacity to enter into a binding agreement.
• Not listed on any exclusion register prohibiting the use of online gambling services by any relevant authority.
• Not currently enrolled in a self-exclusion programme from any gaming platform.
• Using the platform for personal entertainment purposes and not in a commercial or third-party capacity.

Myonegold reserves the right to request proof of eligibility at any time. Users found to be ineligible will have their accounts closed immediately, and any wins accumulated during that period may be forfeited.

3 Account Registration & Management

Each user is only permitted to hold one myonegold account only. Multiple account ownership — whether using different names, phone numbers, email addresses, identification numbers, IP addresses or devices — is strictly prohibited.

Upon registration, you are required to provide accurate, complete, and up-to-date information including your full name, phone number, date of birth, and payment details. This information will be used for identity verification (KYC) purposes prior to processing your first withdrawal.

• Your account password is your personal responsibility — do not share it with anyone.
• Notify us immediately if you suspect your account has been accessed without authorisation.
• Myonegold will not be held liable for any losses arising from the sharing of login credentials.
• Accounts inactive for 12 consecutive months may be closed upon notice.

4 Deposit and Payment Methods

Myonegold accepts deposits via multiple local Malaysia payment methods including FPX online banking, Touch 'n Go eWallet, GrabPay, Boost and direct bank transfer. All transactions are conducted in Malaysian Ringgit (MYR).

• Minimum deposit: RM10 per transaction.
• Deposits are typically processed instantly or within a few minutes.
• You may only deposit funds from an account registered in your own name.
• Myonegold does not charge any deposit processing fees.
• Any fees charged by third-party payment providers are the responsibility of the user.

5 Funds Withdrawal

Withdrawals from your myonegold account are subject to the following conditions:

• Minimum withdrawal: RM50 per transaction.
• Withdrawals are only processed to a bank account or digital wallet registered in your own name — transfers to third-party accounts are not permitted.
• A completed identity verification (KYC) is required before your first withdrawal is processed.
• Approved withdrawal requests will be processed within 24 working hours.
• Myonegold reserves the right to request additional supporting documents for anti-money laundering (AML) verification purposes.
• Any bonus balance that has not met the rollover requirement cannot be withdrawn until that requirement is fulfilled.

6 Bonuses, Promotions and Special Offers

Myonegold offers a variety of bonuses and promotions from time to time, including welcome bonuses, cashback, free spins and tournaments. All offers are subject to the specific terms and conditions stated on each promotion.

• Bonuses may only be used within the myonegold platform and cannot be transferred or directly exchanged for cash.
• Rollover requirements must be fully met before any winnings derived from a bonus may be withdrawn.
• Myonegold reserves the right to cancel or modify any promotion without prior notice.
• Bonus abuse — including the use of multiple accounts to claim bonuses repeatedly — will result in bonus forfeiture and account suspension.
• Each user is entitled to each type of bonus once only, unless otherwise stated.

7 Game Rules & Integrity

All games offered on the myonegold platform use Random Number Generator (RNG) certified by an independent body. This ensures every game outcome is entirely random and fair.

• The use of automated software (bots), third-party tools, or any method that exploits system vulnerabilities is strictly prohibited.
• Game results displayed by the myonegold system are final and cannot be disputed unless there is substantial evidence of a technical failure.
• In the event of an internet disconnection during gameplay, results already recorded by our servers shall be deemed valid.
• Myonegold reserves the right to void any wager deemed to have been placed fraudulently or through exploitation of the system.

8 Expected User Conduct

All myonegold users are expected to conduct themselves respectfully and responsibly while using the platform. The following actions are prohibited and may result in account suspension or closure:

• Using abusive or threatening language, or harassing staff or other users.
• Spreading false or misleading information about myonegold.
• Using the platform for any illegal activity, including money laundering.
• Sharing or selling your account to another party.
• Submitting repeated withdrawal requests with the intent to abuse the payment processing system.

9 Account Closure & Suspension

Myonegold reserves the right to suspend or close any account at any time, with or without prior notice, in the event of a terms violation, suspicious activity, or at the request of the relevant authorities.

You may also close your account at any time by contacting our customer support team. Before closure is processed, any eligible balance will be returned to you upon completion of the verification process.

10 Privacy & Data Protection

Myonegold takes your privacy and personal data security seriously. All information you provide to us is collected, stored and processed in accordance with Privacy Policy for full details.

Your personal data will not be sold or shared with third parties without your consent, except as required by law or for payment processing purposes through approved service providers.

11 Liability Disclaimer

The myonegold platform is provided "as is" without any express or implied warranties. myonegold shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of our platform, including:

• Financial losses resulting from gaming or betting.
• Service disruptions due to system maintenance, technical issues, or unforeseen events.
• Unauthorised account access resulting from the user's negligence in safeguarding their login credentials.
• Game outcomes deemed unfavourable by the user.

12 Amendment of Terms & Conditions

Myonegold reserves the right to change, add or amend any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on our official website.

It is your responsibility to check this page periodically to stay informed of the latest applicable terms. Continued use of the myonegold platform following any amendments constitutes your acceptance of the revised terms.

If you have any questions regarding these Terms & Conditions, please contact our customer support team, available to assist you 24 hours a day, 7 days a week.